Terms of Service (Public Offer)

1. Our role

The service is provided by SARGSYAN DIGITAL LLC (brand BarevTrip), a tour operator (notification to the Tourism Committee of the Republic of Armenia No TOUR-OP-2026-000047 of November 4, 2026). BarevTrip forms and sells your trip and is responsible for it as a whole: the car, the driver, the time, the route and the price. The car and the driver are assigned from the BarevTrip fleet; every driver and car passes our check before the first trip.

We accept bookings, assign the driver, take payment by card or in cash, and handle your questions and complaints.

2. How a booking becomes a contract

• A booking sent through the website is an order with an obligation to pay the confirmed price.
• The contract is concluded when we confirm the booking in WhatsApp, Telegram or by email. Until then, the price shown on the website is a preview calculated by our system.
• You receive a booking code. Keep it: it identifies your booking in all messages.

3. Prices

• Prices are fixed per car. We accept payment in AMD, USD, EUR and RUB; amounts in USD, EUR and RUB are shown approximately, marked “≈”.
• The car is chosen by group size and luggage: a sedan for up to 3 passengers with up to 3 suitcases, or for 4 passengers with up to 2 suitcases; otherwise, a minivan for groups of up to 7 passengers.
• The price includes the car with driver, fuel, roads and parking, waiting at the planned stops (at the airport — 60 minutes after actual landing), bottled water and a child seat on request.
• Not included: entrance tickets, cable car tickets, meals, tastings, and a licensed guide unless you booked one.
• Only one extra charge is possible: an unplanned stop or a change of route. The amount is agreed with you in advance. Night rides and holidays cost the same. Tips are not included and not expected.

4. Payment

• By card online: the full price, through a secure payment link that we send with the confirmation.
• In cash: to the driver after the trip, in AMD, USD, EUR or RUB. The driver accepts cash on behalf of BarevTrip; the amount is exactly the one stated in your confirmation.
• We do not take deposits.

5. Cancellation, changes and no-show

• Cancellation is free up to 24 hours before pickup; for custom trips — up to 48 hours before the start.
• Up to the same deadline, you can move the trip to another date once, free of charge; with less than 24 hours to go (48 hours for custom trips), there is no free change of date.
• At the airport the driver waits 60 minutes after actual landing; in the city — 20 minutes and three attempts to reach you. After that the booking counts as a no-show.
• If the driver does not come, you get a full refund and a voucher for your next trip.
• The details are set out in the Cancellation and refund policy, which is part of these terms.

6. Your responsibilities

• Give correct details: date, time, flight number, address, number of passengers and suitcases. A larger group or more luggage may need a minivan at the minivan price.
• Be at the pickup point on time and keep your phone or messenger reachable.
• Use seat belts. Children travel in a child seat — ask for one when booking.
• Do not carry anything prohibited by law or dangerous for others in the car.

7. Our responsibilities

• Assign a car and a driver from the BarevTrip fleet who meet our driver standard, published on the “Driver standard” page of the website.
• Send you the driver’s name, car, plate number and phone the day before the trip.
• Send a replacement car if anything is wrong with the car.

8. Liability

BarevTrip is responsible to you for the trip as sold: the car, the driver, punctuality, the route and the price. If something goes wrong on our side, we fix it on the spot, replace the car or refund you under section 5 and the law of the Republic of Armenia.

We are not responsible for delays or losses caused by circumstances beyond our control (weather, road closures, actions of authorities) or by your own actions. In such cases we help to find a solution: a new time, another route or a refund for the part of the service that was not provided.

Every car carries the compulsory motor insurance required by the law of the Republic of Armenia.

9. Drivers and guides

Drivers help with practical matters on the way but do not give guided tours. Under the Law of the Republic of Armenia on Tourism, a guided tour with historical commentary is given by a qualified guide; you can add a licensed guide to day trips.

10. Complaints

Write to support@barevtrip.com or message us in WhatsApp or Telegram with your booking code. We reply within three working days.

11. Personal data

We process personal data as described in the Privacy policy.

12. Governing law

These terms are governed by the laws of the Republic of Armenia. Disputes are first settled by negotiation, then by the courts of the Republic of Armenia. This does not limit the rights you have as a consumer under mandatory law.

13. Changes to these terms

We may update these terms. The version in force on the day of your booking applies to that booking.