How the Service Is Delivered

1. What we provide

• Transfers between Zvartnots Airport and Yerevan in both directions.
• Day trips from Yerevan with return to your hotel.
• One-way transfers between Yerevan and other cities of Armenia.
• A licensed guide as an option on day trips.
• Custom routes within Armenia on request, priced individually.

2. Booking and confirmation

• You book on the website and receive a booking code at once.
• Our dispatcher confirms the booking in WhatsApp or Telegram around the clock, usually within two hours; if you gave an email, a confirmation goes there too.
• If you pay by card, the confirmation includes a secure payment link.
• The status of a booking can be checked at any time on the Booking status page with your code.

3. Driver details

The day before the trip you receive the driver’s name, car model, plate number and phone. For night arrivals the driver is assigned the evening before.

4. Where and when the service starts

• Airport arrivals: the driver waits in the arrivals hall of Zvartnots Airport with a sign with your name; waiting is free for 60 minutes after actual landing.
• Pickup at a hotel or address: the driver arrives at the agreed address and time and waits 20 minutes.

5. The trip

• The driver follows the itinerary of the route page; times at the stops are approximate and adapt to traffic and weather.
• Small changes are agreed with the driver on the spot; an unplanned stop or a change of route may cost extra, and the amount is agreed with you first.
• If anything is wrong with the car, we send a replacement.

6. Completion and payment

• The service is complete when the driver drops you at the destination of the trip.
• If you chose cash, you pay the driver after the trip in AMD, USD, EUR or RUB and receive a receipt as required by Armenian law.
• If you paid by card, nothing else is due except extras you agreed to.

7. Card payments and security

• Card payments are processed by our bank, Ameriabank, on its secure payment page: you enter your card details there, and BarevTrip never receives or stores your full card number, expiry date or CVV code.
• Payments are protected by 3-D Secure: your bank may ask you to confirm the payment with a code or in its app.
• We do not add any fee for paying by card.
• Refunds of card payments go back to the same card; the time it takes to appear depends on your bank.
• We accept Visa, Mastercard and ArCa cards.

8. Service area

Armenia only: we do not provide trips outside the country.

9. Contact

Questions about the service: support@barevtrip.com, WhatsApp or Telegram.