Is it safe to book a driver online in Armenia: what to check before paying, what you get in writing and what to do on the road?

What to check with any service before you pay

What you get in writing: from request to booking

• Right after you send the form: a code BT-XXXX and a deadline "we'll confirm by HH:MM Yerevan time". Until confirmation it is a request, not a booking.
• Confirmation. The dispatcher checks the car and writes to the channel you chose, WhatsApp, Telegram or email; the dispatcher is available around the clock and confirms requests at any time of day or night. The request becomes a booking and the contract is concluded (Terms of service, section 2).
• The day before: the driver's name and phone, the car's model, colour and plate; for the airport, also a meeting card with a landmark.

Payment and cancellation

• Card. After confirmation you receive a link to pay the full price (Visa, Mastercard). Nothing is paid before confirmation.
• Cash. To the driver after the trip, in AMD, USD, EUR or RUB. The price is fixed per car in drams; the site shows amounts in other currencies as approximate, marked "≈".
• Refund if the driver did not arrive: in money, not credit. We start it within 2 days, and the bank credits it within 5–10 working days.

Full rules are on the How it works page; the full cancellation text is "Cancellation and refunds" in the site footer.

Who drives you and how that is checked

The driver standard is the same for the whole BarevTrip fleet: at least 5 years of driving; a sedan or minivan built in 2018 or later, with seat belts in every seat, a fire extinguisher and a first-aid kit.

Before the driver's first trip with us we check the driving licence, the car registration, a valid roadworthiness inspection and the compulsory motor insurance; we inspect the car in person and make trial trips with the driver. Every car has the compulsory motor insurance required by the law of Armenia (Terms of service, section 8).

Our drivers speak several languages — ask the dispatcher about yours. The driver does not give tours: telling the history of the places is the work of a qualified guide, an option with a fixed surcharge.

What to do on the road

• In the arrivals hall. The driver waits with a sign with your name at the landmark from the meeting card; check the driver's name, the car and the amount against the card.
• The driver did not arrive. Write to or call the dispatcher: we replace the car as fast as we can, or refund in full and give you a voucher for your next trip.
• An incident on the road. The driver stops, calls 103 (ambulance) or 102 (police) if needed and contacts the BarevTrip dispatcher right away; the dispatcher stays in touch with you.
• Plans changed. You can change the order of stops by telling the driver at the start of the trip. A stop outside the programme or a different route is that one possible surcharge, at a rate known before you book. There is one price, the one in your confirmation.
• Something went wrong. Write to us by email, on WhatsApp or Telegram with your booking code; the complaints procedure is on the About the company page. You can also complain to the Tourism Committee of the Ministry of Economy of Armenia.

Where to start

Catalogue prices on November 7, 2026, per car; entrance tickets and lunch are paid on the spot.

• Zvartnots Airport ↔ Yerevan transfer: 10,000 AMD sedan, 14,000 AMD minivan. A name sign in the arrivals hall, flight tracking and 60 minutes of waiting after landing are free; the price is the same day and night.
• Garni Temple and Geghard Monastery: 5 hours, 30,000 AMD sedan, 44,000 AMD minivan; qualified guide 25,000 AMD.
• Khor Virap, Areni and Noravank: 8 hours, 45,000 AMD sedan, 65,000 AMD minivan; guide 40,000 AMD.

Good to know

• For now we take groups of up to 7 in one car: a sedan up to 3 passengers with 3 suitcases or 4 with 2, a minivan up to 7.
• Child seats are free and compulsory for children under 7: state the number of children and the age of each in the booking.

Questions and answers

What if I cancel 10 hours before pickup? The free-cancellation deadline has passed: a card payment is not refunded, and a free reschedule is no longer possible either — the one free reschedule is only available up to the same deadline.

What if I land at night? You can send the request at any time: the dispatcher is available around the clock and confirms requests at night too. If you land before the confirmation deadline, call the dispatcher — the request form shows the number.